Connecting your UTR Sports account to the Match Tennis App offers several advantages:

• Access to Decimal Ratings: For UTR Power subscribers you will be able to view detailed UTR decimal ratings directly within the Match Tennis App.
• Integrated Data Analysis: Enjoy enhanced data analytics by combining information from both platforms, providing deeper insights into your performance.

Follow these steps to connect your accounts:

1. Open the Match Tennis App: Launch the app on your device.
2. Navigate to “My Account”: Find this in the menu or settings.
3. Select “Connected Accounts”: Look for this option in your account settings.
4. Find UTR Sports: Locate it in the list and click “Connect”.
5. Choose the relevant player: Select from “My Players”.
6. Click “Connect Now”: Proceed to the next step.
7. Log in to UTR Sports: Enter your credentials when redirected.
8. Authorize the Match Tennis App: Click “Authorize Now”.
9. Confirmation: You’ll be redirected back with a success message.

The “Connected Accounts” section is located within your account settings:

• Go to “My Account”: Find this in the Match Tennis App.
• Look for “Connected Accounts”: It should be in the settings menu.
• Update the app: If you still can’t find it, ensure your app is updated to the latest version.

Yes, you need an active UTR Sports account to connect it to the Match Tennis App. If you don’t have one:

• Visit UTR Sports: Go to their website or app.
• Sign up: Create a new account by providing the required information.
• Proceed with connection: Once your UTR account is set up, you can connect it to the Match Tennis App. If you would like to view decimals within Match Tennis App for UTR ratings you will need a UTR Power subscription which you can get here.

Current limitation: Only one player profile in “My Players” can be connected to one UTR Sports account.

Important note: Ensure you select the player profile in your My Players that is associated with a UTR Power subscription. If you’re the parent of a player, then make sure to connect your child’s UTRS player account.

If an error occurs:

• Check Credentials: Ensure you’re entering the correct UTR Sports login details.
• Retry: Close and reopen both apps, then try connecting again.
• Support: If the problem persists, contact Match Tennis App Support chat for assistance.

Yes, both Match Tennis App and UTR Sports prioritize user data security:

• Secure Authorization: The connection uses secure OAuth protocols to authorize access.
• Data Protection: Personal data is handled in compliance with privacy policies and is not shared without consent.
• Encryption: Data transmission is encrypted to protect against unauthorized access.

Yes, you can disconnect your accounts at any time:

1. Go to “My Account”: Access this in the Match Tennis App.
2. Select “Connected Accounts”: Find this option in your settings.
3. Find UTR Sports: Locate it in the list of connected accounts.
4. Click “Disconnect”: Choose this option next to UTR Sports.
5. Confirm: Verify the disconnection when prompted.

No, connecting your accounts will not overwrite or delete your existing data:

• Data Integration: The connection enhances your experience by adding UTR ratings and analytics.
• Separate Data: Your Match Tennis App data remains intact and is supplemented with additional information from UTR Sports.

If you forget your UTR Sports username or password:

1. Access recovery options: On the UTR Sports login page, click “Forgot Password?” or “Forgot Username?”.
2. Follow instructions: Complete the steps to reset your password or retrieve your username.
3. Return to connection process: Once recovered, go back to the Match Tennis App and continue connecting your account.

• Initial Login: You need to log in to UTR Sports during the connection process.
• Session Management: Depending on UTR Sports’ policies, you may remain logged in or need to log in again after a period of inactivity.
• Within Match Tennis App: Once connected, the Match Tennis App accesses necessary data without requiring you to log in to UTR Sports each time.

Yes, you can change the connected UTR Sports account:

1. Disconnect current account: Remove the existing UTR Sports connection via “Connected Accounts”.
2. Repeat connection process: Follow the steps to connect a new account.
3. Log in with new credentials: When prompted, use the new UTR Sports account information.

• Free Connection: Connecting your UTR Sports account to the Match Tennis App is free.
• Subscription Services: Be aware that certain features on either platform may require a subscription or premium account.

Possible Causes:

• Incorrect credentials: You may have entered the wrong username or password.
• Revoked permissions: Your UTR Sports account may have revoked access for the Match Tennis App.
• Expired tokens: The authorization tokens may have expired.

Solutions:

• Double-check credentials: Ensure you’re entering the correct UTR Sports login information.
• Verify permissions: Check your UTR Sports account settings to confirm permissions for third-party apps.
• Retry connection: Try logging out and back into both apps before attempting to reconnect.

For assistance, contact Match Tennis App Support:

• In-app support: Open the Match Tennis App Support chat within the Match Tennis App.
• Email support: Contact the Match Tennis App support team at support@matchtennisapp.com.

• Privacy Settings: Your UTR ratings are integrated into your Match Tennis App experience.
• Visibility Control: Others can view your ratings either as integers or decimals depending on their connection type.

Yes, you can connect your child’s account:

• Selecting Player Profiles: During the connection process, select your child’s profile from “My Players”.
• Permissions: Ensure you have the necessary permissions to access your child’s UTR Sports account.

• Enhanced Analytics: Access combined performance metrics from both platforms.
• Streamlined Experience: Manage your tennis activities more efficiently within a single app.

• Recommended: Ensure you have the latest version of the Match Tennis App for optimal performance and compatibility.
• Updates: Check your device’s app store for any available updates before attempting to connect your accounts.

• Flexible Connection: The connection remains active until you choose to disconnect it.
• User Control: You have full control over the connection and can disconnect at any time through the app settings.